Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, purchase a subscription, or contact us for support. This may include:

• Name and email address
• Company information
• Payment information (processed securely through Paddle)
• Device and usage information
• License activation data

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process payments and manage subscriptions
• Send important service updates and notifications
• Improve our products and services
• Respond to customer support requests
• Comply with legal obligations

3. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure payment processing through Paddle
• Regular security audits and updates
• Limited access to personal data
• Secure password storage using bcrypt

4. Third-Party Services

We use trusted third-party services to provide our functionality:

• Paddle: Payment processing and subscription management
• Supabase: Database and authentication services
• Vercel: Hosting and deployment services

These services have their own privacy policies and security measures in place.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your data when:

• Your account is closed and subscription period ends
• We no longer need the data for business purposes
• Legal obligations for data retention expire

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

Contact us at support@annotationleader.com to exercise these rights.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your authentication session
• Remember your preferences
• Analyze usage patterns
• Improve our services

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses where required.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through email or prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• Email: support@annotationleader.com
• Company: AnnotationLeader
• Address: China